Confirm two identifiers — full name and date of birth — before any medication, procedure, or specimen collection. Match them against the chart and the patient's wristband every time.
washPractice hand hygiene✓
Clean your hands before and after every patient contact, before a clean task, and after exposure to body fluids. Consistent hand hygiene is the single most effective way to prevent infection.
forumCommunicate clearly✓
Use plain language, check for understanding, and repeat back instructions. Clear handoffs between team members keep the whole care plan aligned and reduce errors.
descriptionDocument accurately✓
Record assessments, interventions, and patient responses promptly and objectively. Accurate, timely notes protect the patient and create a reliable record for the next clinician.
monitor_heartMonitor vital signs✓
Track and trend temperature, pulse, respiration, blood pressure, and oxygen saturation. Watch for changes over time, not just single readings, and act on early warning signs.
emergencyEscalate concerns early✓
Speak up the moment something seems off. Use a structured handoff such as SBAR to raise concerns clearly, and never assume someone else has already noticed.